PRIVACY POLICY
Effective Date: September 1, 2025
At the Regenerative Medicine Institute of Canada (“RMIC”, “we”, “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, chatbot, services, and digital platforms.
Information We Collect
- Personal information (e.g., name, email, phone number, postal code) submitted via forms, chatbot, or contact requests
- Medical or health-related details voluntarily submitted as part of the consultation process
- Technical data (e.g., IP address, browser type) collected via cookies or analytics tools
How We Use Your Information
- To respond to inquiries and provide consultation services
- To match you with an RMIC-affiliated physician or clinic
- To improve our website, user experience, and services
- To send service-related messages (e.g., consultation confirmations, reminders, follow-ups) and – where permitted by law and based on your consent – marketing or educational communications about RMIC, Regenerative Matrix Therapy™, events, resources, and updates. You can opt out at any time (see below).
Marketing Communications
- If you provide your contact information and consent (expressly or where otherwise permitted by law), RMIC may send you marketing and educational communications by email and/or other electronic means. You may withdraw consent at any time by using an unsubscribe link or by contacting us below.
Data Sharing & Security
- We do not sell your personal data
- We only share your information with affiliated physicians or authorized service providers to facilitate your request
- Data is stored using secure, encrypted systems and protected by administrative, physical, and technical safeguards
HIPAA Compliance
- Our AI chatbot and data processes are built to meet Canadian privacy and health information standards. We take every step to keep your personal information secure and confidential.
Your Rights
- You may request access to, correction of, or deletion of your data at any time
- You may opt out of any non-essential communications
Contact Us For privacy-related inquiries: info@rmic.ca